When To Charge More For Value (Dallas, TX)

By Phillip Crum | Jun 6, 2008

The inherent value of something is assigned by each of us and is based on how badly we want or need it. For example, if I told you I’d give you $25 dollars if you’ll make a pot of coffee then the value of that pot of java is…$25 dollars. Up the offer to a [...]

He’s A Very Busy Man! (Dallas, TX)

By Phillip Crum | Jun 6, 2008

Been trying to get hold of someone for more than three weeks to no avail. Keep in mind that I’m the customer here so you’d think there might be some sense of urgency to return the handful of messages I’ve left. Oh, no. This is an IT department guy and apparently he considers the customers [...]

A Little Coffee Wisdom (Dallas, TX)

By Phillip Crum | Apr 29, 2008

I like this, so here it is!
A group of alumni, all highly established in their respective careers, got together for a visit with their old university professor. The conversation soon turned to complaints about the endless stress of work and life in general.
Offering his guests coffee, the professor went into the kitchen and [...]

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